Rhi

A little about me

Research minded.
Visually curious.

Hi, I’m Rhi. I came to UX through fashion and visual design, and I enjoy working where people’s needs and a brand’s character meet. I explore ideas through research, then give them shape in clear interfaces, identities and prototypes.

British designer based in Utrecht, the Netherlands. Open to design roles and independent projects in the Netherlands and the UK. No visa sponsorship required in either country.

Rhiannon Cook-Sutton beside her red abstract painting
Rhi in the studioWith Unrequited

01 / Approach

How I work

I start by understanding people’s routines and the points where an experience feels confusing or disconnected. Research helps me define what to solve; sketches and prototypes help me test how a solution might work.

My background in fashion business and UX means I enjoy working across both the character of a brand and the structure of an experience.

02 / Skills

What I bring

Qualitative research Journey mapping Behavioural frameworks Wireframing Interaction design Visual identity Prototyping Service design Figma Adobe Creative Suite NVivo HTML & CSS

I’m interested in the mix of thoughtful research, distinctive visuals and clear communication that makes an idea work for real people.

See selected work

03 / Education

Education

MSc User Experience Design

Loughborough University · 2023–2024

BA (Hons) Fashion Business & Marketing

University of South Wales · 2017–2023

04 / Experience

Selected experience

EDF Energy

Collaborative industry project · UX researcher and client liaison · 2024

In a six-person student team brief for EDF, I led client communications, contributed to UX research and co-presented our concept. The team proposed a website journey combining a lifestyle questionnaire, personalised guidance, educational videos, an expert-verified forum and Buddy support to address uncertainty around home EV smart charging.

View EDF Energy case study

ProprHome

Industry project · UX researcher & UI designer · 2023

I mapped customer and estate-agent journeys and identified navigation and usability opportunities in ProprHome’s website and app. I developed low- and high-fidelity redesign concepts and presented recommendations to the CEO as part of the project team. The work was a proposed improvement, not a live redesign.

View ProprHome case study

TOTM

Graphic design internship · 2019

I created digital and print assets aligned with the brand, collaborating with the founder and other teams while managing multiple design requests.

View TOTM campaign designs

05 / Portfolio

Explore more work

Browse the full portfolio or a selection of smaller projects in Figma.

06 / Contact

Let’s talk

Looking for someone to bring research, design thinking and a playful visual sensibility to your project or team? I’d love to hear from you.

Back to the work